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General Terms and Conditions

Last updated: June 2026

The provider and contracting party is the sole proprietorship Subwork Romey, Schinebuelstrasse 30f, 5413 Birmenstorf, Switzerland ("Swiss Karaoke"). Subwork Romey operates the websites swisskaraoke.ch, swisskaraoke.de, swisskaraoke.com, swisskaraoke.fr and swisskaraoke.it. Contact: h.romey@subwork.ch.

The German-language version of these GTC is authoritative. Translations are provided for ease of understanding only; in the event of discrepancies, the German version prevails.

1. Scope

These GTC apply to all offers, bookings and contracts for mobile karaoke services between Swiss Karaoke and the customer. Differing terms of the customer apply only if Swiss Karaoke agrees to them in writing.

2. Conclusion of contract

Offers from Swiss Karaoke are non-binding. The contract is concluded upon written order confirmation (e.g. by e-mail) by Swiss Karaoke or upon performance of the service. The respective order confirmation is decisive for scope and price.

3. Services

Swiss Karaoke provides a full-service karaoke offering. Depending on the booking, this includes delivery, set-up and tear-down, professional sound and lighting equipment, a host/karaoke jockey (KJ) and access to a song catalogue of more than 120,000 titles. Song selection and cueing during the event are handled by the KJ.

4. Prices and VAT

The prices stated in the order confirmation apply. The base price for the full service starts at CHF 1,200. All prices include statutory value added tax.

5. Travel

Within a radius of 100 km around Zurich HB station, travel is included in the price. For greater distances, a travel fee of CHF 1.50 per kilometre is charged; this rate covers the entire round trip.

6. Deposit and payment terms

Upon placing the order, a deposit of 30% of the agreed price is due. For the remaining amount: business customers receive an invoice after the event, payable within 30 days. Private customers pay the remaining amount so that the full price is settled no later than one day before the event. Payment is made by invoice or TWINT. In the event of late payment, default interest and reminder fees may be charged.

7. Cancellation by the customer

Cancellations must be made in writing. The following cancellation fees apply, calculated on the agreed price: up to 30 days before the event free of charge; 29 to 14 days before 25%; 13 to 7 days before 50%; less than 7 days before or no-show 100%. Rescheduling is possible subject to availability and by agreement; otherwise the above cancellation fees apply.

8. Customer obligations

At the venue, the customer provides free of charge a standard 230 V power connection, a level, weather-protected area of at least approx. 3×3 m and access for set-up and tear-down. The customer is responsible for any official permits, compliance with noise protection regulations and the domestic authority at the venue.

9. Equipment and operation

The professional equipment used is operated exclusively by Swiss Karaoke staff and is not left unattended or rented out. The customer is liable for damage to the equipment caused intentionally or through gross negligence by the customer or their guests.

10. Liability and force majeure

Swiss Karaoke is liable for damages only in cases of intent or gross negligence; liability for slight negligence as well as for indirect and consequential damages is excluded to the extent permitted by law. If the service cannot be provided due to force majeure (e.g. severe weather, official orders, illness), an alternative date will be arranged where possible; further claims are excluded.

11. Data protection

Swiss Karaoke processes personal data exclusively within the framework of applicable data protection legislation. Details can be found in the privacy policy on the respective website.

12. Applicable law and place of jurisdiction

Swiss law applies exclusively. The exclusive place of jurisdiction is Baden (AG). Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.

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